Call 24 Hours**
800-910-7270
 
Top Tips
 
Welcome Center | HD Satellite
The topics outlined below will help you get the most out of your new DISH Network service including tips on how to use your receiver and remote. Scroll over the buttons below to select your receiver and get personalized tips.
TV Viewing Basics
Using Your On-Screen Program Guide

Top Receiver and Remote Tips

Managing your Account
Easy Billing & Account Management

YOUR FIRST BILL: Your first bill will arrive 5-10 days after installation. This bill covers your first two months of service. You won't see your next bill until roughly 45 days after your first bill arrives. Your bills after that point will arrive around the same time each month and be due on the same day of the month. If you signed up with a promotion that requires payment in advance, your first bill will be for one month of service.

NOTE: If you are billed by a third party for DISH Network services or if you signed up with a promotion that requires payment in advance, the information above will vary.

You'll get a step-by-step Billing Guide in your first statement and can see a sample bill and charge details online. Be sure to create an account so you can view and pay your bill online.

You won't see your next bill until roughly 45 days after your first bill arrives. Your bills after that point will arrive around the same time each month and be due on the same day of the month.

*Not available for customers billed by a third party.

CREATE AN ACCOUNT: Be sure to create an account so you can conveniently view and pay your bill online

Easy Payment Methods
 
Online
View, manage and pay your bill online by creating an online account.
   
AutoPay with Paperless Billing
Simplify and save by having your monthly bill charged directly to a debit/credit card or automatically deducted from your bank account. Sign up for AutoPay on the backside of your bill or sign up now by creating an online account.

Paperless Billing is the perfect match with AutoPay and lets you be eco-friendly by "going green." Enroll in Paperless Billing today!
   
From Your TV
Tune to Channel 100 DishHOME, choose SERVICES, select CUSTOMER SUPPORT, then PAY YOUR BILL using debit/credit card (receiver must be connected to a phone line).
   
Cash
Visit our cash payment partner centers: Green Dot, MoneyPak, Moneygram Express Pay, ACE Cash Express, PreCash, Western Union Quick and IPP.
   
Check
Send your check in the mail or use our convenient check-by-phone payment system. The payment mailing address is located on the lower remittance portion of your monthly bill.
   
Phone
Our phone payment system is FREE when you use your debit/credit card to pay your bill. Call 1-888-202-3925, to access the phone payment system.
   
Note: If you are billed by a third party for DISH Network services, please contact them directly for payment methods.
Enjoying Exclusive DISH Network Channels

Use the silver DISH button on your remote control for easy and quick access to the coolest interactive TV experience available. Watch six shows at once on our TV mosaic, check your local weather, play games, manage your account, pay your bill* and shop! Visiting DishHOME is FREE and EASY. Some features may require the receiver to be connected to a phone line.

Channel 101- DISH Network Neighborhood
The 24/7 "how-to" video guide on getting the most out of your DISH Network system and account.

Channel 102- Free Preview Guide
Watch something new today on the Free Preview Channels. Visit the Free Preview Guide for the latest monthly channel listings.

Channel 500- Pay-Per-View Guide
Check out all the latest hit movie trailers! Tune in to get the scoop on show times for the latest Hollywood hits, sporting events, concerts and more.
Troubleshooting

Get Connected: Phoneline/Internet Connection could Give You More Features and Benefits

24/7 Help & Information

 
Contact Us | Privacy Policy | Terms & Conditions | Support | ADT Home Security
© 2009, HD Satellite Sales LLC, all rights reserved.
HD Satellite Sales LLC: 1088 N. Tustin Ave, Anaheim, CA. 92807
**HD Satellite Sales LLC is an authorized contractor retailer of DISH Network L.L.C., DISH, DISH Network and DISH Network logos are registered trademarks and/or
service marks of DISH Network L.L.C. and/or its affiliate(s). The DISH Network trademarks and/or service marks are used by authority of DISH Network L.L.C. and/or its applicable affiliate(s).

Free HD for Life requires 24-month commitment to qualifying programming and continuous enrollment in AutoPay with Paperless Billing. Qualifying customer will receive HD programming at no additional cost for the life of the account, limited to channels associated with selected programming package. Programming packages eligible for free HD includes America's Top 120, America's Top 120 Plus, America's Top 200, America's Top 250, DishLATINO Dos and DishLATINO Max. Customer may forfeit free HD in the case of service disconnection.

HBO & Showtime free for 3 months requires subscription to DISH Home Advantage and 24 month commitment for new, first-time customers only.